RETURN POLICY
Thank you for choosing Evaperise for your shopping needs! We hope you are satisfied with your purchase. If you are dissatisfied with your purchase, you can easily request a return under our return policy. Our goal is to ensure you have a pleasant shopping experience. Please read the following terms and conditions carefully to understand how to process your return smoothly.
Return Period
You may request a return within 30 days of receiving your item.
Item Requirements
- Items must be in their original condition, unworn, and unused.
- Items must have their original tags and packaging.
- Please provide your receipt or proof of purchase.
Requesting a Return
Please contact support@evaperise.com via email to submit your return request. We will provide you with detailed return instructions and the return address.
Return Processing
If your return request is approved, we will send you a return shipping label and provide shipping instructions. Returns without prior approval will not be accepted.
Damage and Issues
Please inspect your order immediately upon receipt. If you discover any defects, damage, or incorrect items, please contact us promptly, and we will resolve the issue as soon as possible.
Exceptions
The following items are non-returnable:
- Perishable items (e.g., food, flowers)
- Customized items (e.g., special orders)
- Personal care products (e.g., beauty products)
- Hazardous or flammable items
If you have any questions, please feel free to contact us.
Refunds
We will notify you of the refund status after receiving and reviewing your return. If approved, you will receive a refund via the original payment method within 10 business days. Please note that banks or credit card companies may require additional time to process the refund.
If your return has not been processed within 15 business days, please contact support@evaperise.com to inquire about the status.
Thank you for choosing our online store! We look forward to providing you with more quality services.
